Integration
Production and integrated logistics
Efficient and strategically located operational centers guarantee Tigre coverage to meet the demand from all sectional markets of Brazil. Tigre quality and technology are also present in Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay and USA production units. Exportation takes Tigre solutions as far as the major Latin American, North American and European countries. A world benchmark in information technology, Tigre´s integrated management model, with a focus on segmentation, reaches all links in the productive chain. This means the right solution at the right time for each channel.
Tigre it is a world benchmark in integrated production and logistics.
Commercial partnerships
More than 50 thousand outlet points rely on support from the field team and from exclusive services call centers plus the Internet, making sure that all commercial relationships are monitored.
Professionals
Designers, engineers, architects and installers receive full support from our field technical support team, besides relying on the support service via telephone and the Internet.
Builders and contractors
Receive specialized field assistance and via telephone and the Internet. They have access to financing options, troubleshooting assistance, are updated about releases, and are ensured quicker product replacement, preventive technical support and training.
Consumers
In addition to technical support via telephone and the Internet, they rely on the exclusive Tigre Resolve, which includes accredited and qualified associates to respond to any assistance request in all major Brazilian cities no later than 36 hours after the call.
Leadership in innovation
Innovation is Tigre´s key to leadership.Tigre´s secret is trying to understand and anticipate the consumer´s needs by developing solutions that will improve the constructive processes, thereby guaranteeing the effectiveness and the durability of the systems. The innovation process permeates all environments in the organization through a research and development policy focused on providing complete solutions in all corporate operation segments. To ensure corporate state-of the-art management, processes and system technology, the company has entered collaborative partnerships with universities, research institutions and suppliers both in Brazil and abroad.
Innovation is the result of corporate culture and a research and development structure. This makes the difference when adding value to the consumer.