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ETHICs channel

Integrity Program

Our goal is to promote ethics, integrity, and transparency in everything Grupo Tigre does. We comply with the laws, regulations, and policies applicable to our business. And we go far beyond that.

Compliance Program

  • 01
    Integrity Program

    Integrity Program

  • 02
    Data-Protection Program

    Data-Protection Program

  • 03
    Compliance Ecosystem

    Compliance Ecosystem

Our Integrity Pillars

A culture of integrity is strengthened through everyday choices. These pillars guide how we act, how we relate to others, and how we do business.
  • 1
    Commitment and support from senior leadership
  • 2
    Compliance Risk Management
  • 3
    Communication and training
  • 4
    Policies and Controls
  • 5
    Code of Ethics and Ethics Channel
  • 6
    Continuity and Sustainability
The Ethics and Compliance Committee ensures the strengthening of ethics, integrity, and good relationship practices across the Company’s interactions with all its stakeholders, while also contributing to the continuous improvement of the Tigre Integrity Program.
It is the internal advisory body to the Board of Directors, responsible for receiving, analyzing, and investigating reports submitted through the Ethics Channel, ensuring impartial, independent, and confidential handling. Its role includes conducting investigations and submitting recommendations to management, ensuring the appropriate handling and effective resolution of all reported matters.
Service Flow

How the Ethics Channel works

01
The user submits a report

The user submits a report

Reports, suggestions, or questions may be submitted anonymously or by name.

02
Specialized provider receives the report

Specialized provider receives the report

Reports may be submitted via app, website, or phone, with 24/7 support from a psychology professional.

03
Grupo Tigre receives it

Grupo Tigre receives it

The specialized provider records the report and forwards the information to Grupo Tigre.

04
The Ethics Committee reviews it

The Ethics Committee reviews it

The Ethics Committee handles the reports, guides the analyses, and supports oversight of the Integrity Program and Compliance actions.

01
The user submits a report

The user submits a report

Reports, suggestions, or questions may be submitted anonymously or by name.

02
Specialized provider receives the report

Specialized provider receives the report

Reports may be submitted via app, website, or phone, with 24/7 support from a psychology professional.

03
Grupo Tigre receives it

Grupo Tigre receives it

The specialized provider records the report and forwards the information to Grupo Tigre.

04
The Ethics Committee reviews it

The Ethics Committee reviews it

The Ethics Committee handles the reports, guides the analyses, and supports oversight of the Integrity Program and Compliance actions.

01
The user submits a report

The user submits a report

Reports, suggestions, or questions may be submitted anonymously or by name.

02
Specialized provider receives the report

Specialized provider receives the report

Reports may be submitted via app, website, or phone, with 24/7 support from a psychology professional.

03
Grupo Tigre receives it

Grupo Tigre receives it

The specialized provider records the report and forwards the information to Grupo Tigre.

04
The Ethics Committee reviews it

The Ethics Committee reviews it

The Ethics Committee handles the reports, guides the analyses, and supports oversight of the Integrity Program and Compliance actions.

Ethics Channels

A safe and confidential space to report situations that are not in line with Grupo Tigre’s Code of Ethics and Conduct, our internal policies, or applicable law. Our channels are available to employees, partners, suppliers, customers, and anyone who wishes to report improper conduct. We are ready to listen. Safe Contact www.contatoseguro.com.br/en/grupotigre
  • Brasil

    Brasil

    0800-602-1350

  • ParaguaI

    ParaguaI

    009-800-110-137

  • Argentina

    Argentina

    0800-333-9101

  • Peru

    Peru

    009-800-110-137

  • Bolívia

    Bolívia

    800-100-871

  • EQUADOR

    EQUADOR

    1-800-000-268

  • ESTADOS UNIDOS

    ESTADOS UNIDOS

    0800 70 74 700

  • Chile

    Chile

    1230-020-8966

  • UruguaI

    UruguaI

    000-416-205-2744

  • Colômbia

    Colômbia

    01800-518-2172

Integrity in action

Tigre has been awarded the Pró-Ética seal by Brazil’s Office of the Comptroller General. This recognition reflects our ongoing commitment to responsible practices, transparency, and the prevention of acts related to corruption, fraud, socio-environmental violations, and human rights violations.
Integrity in action

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